Hotel has a great location, for a family vacation like we did it was not good. Parking was not free, there was only coffee available in the room. The snacks area was open for a few hours only. Overall, it was ok . Honestly would only stay if I am alone not with the family. Chris was super nice, always saying good morning to us, every morning when he saw us in the lobby he stop by to say hi. Our cleaning lady was great also, I don’t remember her name but thank you for taking care room 1218.

I stayed here with my friends May 28th-May 31st 2026, the hotel isn’t too bad for the price for 3 nights, I do feel as though there are better options in this city with more amenities for the money. Our 17th floor view was very nice. The room itself is a bit tight but doable. Breakfast is $21 a day, and parking is almost $50 a night which is quite expensive. There are other hotels nearby that have parking lots on property that are free. Also this hotel has no pool either. I will also say the area surrounding the hotel isn’t the greatest especially at night, a lot of crazy people walking around the outside of the property and nearby streets.

Had a comfortable stay after an easy check-in. Room was as described and cleaned with care. The staff were good at making conversation or leaving me to my business when I had little time to talk. I was amused by the fast elevator :) Highly recommend

My husband and I chose the InterContinental Saint Paul Riverfront to host our wedding block, as well as our Welcome Dinner. The staff was incredibly accommodating and truly wanted us to make the most of our experience at the hotel. The bellmen, valets, front desk clerks and every staff member we interacted with were fantastic. The welcome dinner was so much fun and worked flawlessly - the Italian buffet was DELICIOUS, the waitstaff and bartender, Jeremy, were amazing. And the room we stayed in was a Riverview junior suite - absolutely beautiful views, more then enough space and it was perfect for our wedding weekend. The location was also so fun - right on the river, walking distance to bars and restaurants, and a quick uber to CHS field. Overall, we were so pleased with our 4 day stay at Intercontinental.

Stayed at the InterContinental St. Paul Riverfront and had a good stay overall. The location was really convenient, especially being right by the river and close to downtown. The room was comfortable and clean, and the views were a nice bonus. Staff was friendly and check-in was easy. It has more of a classic downtown hotel feel, but it worked well for what I needed. I’d stay again if I’m back in St. Paul.

Was an awesome stay. The room was really warm and it took us a bit to figure out how to get it set so it would cool down. Everything else was great.

I recently stayed at the InterContinental Hotels for an extended business trip, and I honestly couldn’t have asked for a better experience. Being away from home for work can be tough, but the staff here made me feel welcomed and taken care of every single day. From valet parking and security to management, everyone treated me with kindness, professionalism, and genuine hospitality. It wasn’t just good service — they truly showed how much they cared about making sure my stay was comfortable. I especially want to thank Julia, Scott, Kim, and Kelly. They went above and beyond to make sure I had everything I needed during my stay. Whether it was checking in to see how things were going or helping with requests quickly and with a smile, they made a lasting impression and truly made my stay great. Because of this team, the hotel felt like a home away from home during my extended stay. I highly recommend staying here, and I look forward to coming back the next time I’m in town.

I stayed at the InterContinental St. Paul in September 2025 and had an extremely disappointing experience that resulted in my stay being unexpectedly terminated. I booked directly with the hotel by phone and clearly disclosed that I would be traveling with my cats. I was assured this would not be an issue. I arrived with the animals present, confirmed this again at check-in, and completed my first night without any concerns from staff. I was also approved to extend my stay for a second night due to a delayed meeting. On the afternoon of day two, while I was out at lunch, I received an abrupt and unprofessional text message from someone identifying themselves as a manager stating that pets were not allowed, accusing me of sneaking animals into the hotel, and claiming housekeeping had entered my room — despite a “Do Not Disturb” sign being displayed. I returned immediately to resolve the situation, but management refused to acknowledge that the animals had been disclosed multiple times and were known to staff. My second night was canceled and I was asked to leave and secure alternate accommodations on short notice. While several front-line employees were kind and professional, the communication breakdown, manner in which this was handled, and the refusal to consider documented conversations created significant disruption and left a very negative impression. I cannot recommend this property based on how this situation was managed.

I always love my stays at the Intercontinental! The service is fantastic. The valets are always quick and courteous, the front desk staff is always friendly and efficient, and the restaurant and bar staff are attentive and amazing! The proximity to the Grand Casino Arena makes this a convenient, pleasant hotel experience every time.

Great location and view of the river from room 408, but don't be fooled by the fancy looking lobby. Front desk employee didn't have friendly vibes. No idea what their deal was. After a long day, I checked in around 930 PM. They sent me to a room on the 9th floor. The heat/thermostat was malfunctioning so heat wasn't working (room was around 55F). God forbid I ask for a different room with working heat. That front desk employee made it feel like a burden that I was requesting a different, functioning room. I swear I could hear their sigh of annoyance when I got off the elevator. Finally had a comfortable room around 1030 PM. No continental breakfast, so head across the river to Backstory Coffee.